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Please call our office at +44 (780) 278-35-68 or email us with your question

TOP POPULAR FAQs

What if I don’t like my care package or want to make changes?

Our experience tells us that people’s care needs very often change. We therefore understand that care may need reviewing from time to time. This is why we carry out reviews on a regular basis and why we are pleased to hear from members of the immediate family about effective methods for delivering the care service for their relative.

What tasks will my care worker carry out?

We agree a ‘Care Plan’ which details exactly what you have instructed us to do. This then becomes the work list for each day. Click  for details of the care services we can provide. As part of our ongoing and unique relationship with pharmacies, we are also able to assist or administer your medication.

Care plans frequently evolve and we check regularly to ensure that the care we are providing is appropriate.

What about my personal security?

Every member of the Interpid Care team has been through a rigorous vetting procedure before they start working with us. In addition, all staff will always be in uniform and carry a personalized identification card which shows their name, photograph and signature.

How do I arrange for a care with interpid care?

Contact Interpid Care and make an appointment for us to visit you for a chat about how Interpid Care can work for you. We are happy to visit you at home to discuss ways we can help and then, once you have decided, you simply leave the rest to us!

How can I be sure that my care worker will stay the full period of the care visit and carry out all the tasks?

We take a considered and comprehensive approach to ensuring that your care service is exactly what is required. After every visit the care worker will write the details of activities undertaken during the visit in the care record (which is retained by the customer). In addition, the customer is asked to record their satisfaction by signing the care worker’s timesheet, which is returned to the Interpid Care office each week for checking.

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